What is Apple Pay?
Apple Pay offers an easy, secure, and private way to pay on iPhone, iPad, Apple Watch, and Mac. Please note that it is currently available for iOS on mobile web in safari only.
To use Apple Pay for in-app payments, you must have an Apple Watch, iPhone SE, iPhone 6 or later, or iPad Pro®, iPad Air® 2 or iPad mini® 3 or later.
You can also use Apple Pay on the web on supported iPhones, iPads or Macs. Look for the “Buy with Apple Pay” button on the deposit page of the merchant website.
Please visit apple.com/apple-pay for a complete list of Apple devices that are compatible with Apple Pay.
Do I need an account with Apple Pay to deposit?
Yes. You will need to register your cards with Apple Pay before you can use this deposit option.
On your iOS device, go to Settings > Wallet and Apple Pay and make sure that Allow Payments on Mac is turned on.
How do I fund my Apple Pay account?
Apple Pay offers multiple funding methods to fund your wallet - Credit/Debit cards.
- Tap Next. Your bank or card issuer will verify your information and decide if you can use your card with Apple Pay. If your bank or issuer needs more information to verify your card, they'll ask you for it. When you have the information, go back to Wallet and tap your card.
- After your bank or issuer verifies your card, tap Next. Then start using Apple Pay.
For more information, please refer here.
How do I make a deposit using Apple Pay?
To make a deposit through Apple Pay, please carry out the following:
- Visit our Cashier and select 'Apple Pay'.
- Enter the amount you wish to deposit; click ‘Buy with Apple Pay’ button.
- Complete the deposit process by authorizing the payment using the touch-id or face-id on your device.
- Note: If you wish to pay using a different card, tap '>' next to the card details.
- You should now receive a 'Deposit successful notification, which confirms the deposited amount and transaction ID.
- The funds are then credited to your bankroll.
How Secure is your Apple Pay transaction?
Your Card in Apple Pay is protected by “Touch ID,” “Face ID,” and/or your device “Passcode.” For your security, when you make a purchase using Apple Pay, you must either use “Touch ID,” “Face ID,” or the “Passcode” for your device. All of your payment information will be encrypted in the Secure Element, a dedicated chip in your device.
Can I add multiple Cards to my device?
Yes, Apple Pay allows to add up to 8 credit/debit cards.
What currencies can I make a deposit with when using Apple Pay?
Apple Pay transacts in EUR, GBP, and USD only.
Are there any fees associated with Apple Pay?
There are no fees applied to deposits made via Apple Pay to any online betting site which accepts the digital wallet as a deposit method.
How long does it take to receive the money transferred into my account?
The money will be transferred to your account instantly.
Can I withdraw to my Apple Pay account?
Yes, Apple Pay does support withdrawals.
What is Bank Transfer?
A Bank Transfer is a transfer of funds from one bank account to another locally. In most cases, you will need to login to your online banking and authorise the bank transfer or authorise your bank to initiate the transfer.
What is the difference between a Bank Transfer and a Bank Wire Transfer?
A Bank Transfer is a transfer of funds from one domestic bank to another whereas a Bank Wire Transfer is a transfer of funds from one international bank to another. A Bank Transfer is much quicker than the Bank Wire Transfer.
How do I send a Bank Transfer?
Please follow the steps below to send a Bank Transfer:
- Log in to your account.
- Go to the cashier and select 'Deposit'.
- You will now see the 'Bank Transfer' logo, to select this deposit option simply click on the icon.
- Enter or select your deposit amount and bonus code (if applicable), then click on 'Deposit'.
- On the next screen, you will see the Payee Information and 'Purpose of Reference; please provide all these details to your bank.
- A unique reference ID will be created; please record this and request that your bank uses this as a reference for the Bank Transfer as this will allow us to locate your transfer quicker.
- The Reference Number is unique for your account and you can use the same Reference Number for future deposits.
- Click 'Confirm' to register the deposit in our system.
- Go to your bank or log in to your online banking account and request a Bank Transfer using the information you obtained with the same deposit amount. Please make sure that you mention the 'Purpose of Reference'.
How long does it take before you will credit the money to my account?
Funds will be credited to your account once the transfer has cleared and been credited to our account, this can take anywhere from 1 - 4 business days depending on the processing time at your bank.
Are there any transaction fees associated with Bank Transfer withdrawals?
We do not charge a transaction fee for withdrawals via Bank Transfer.
Can I withdraw to Bank Transfer?
Yes, you can withdraw using Bank Transfer.
How do I withdraw using Bank Transfer?
- Log in to your account.
- Go to the cashier and select 'Withdrawal'.
- Select Withdrawal.
- You will now see the Bank Transfer logo, to select this withdrawal option simply click on the icon.
- Enter or select your withdrawal amount and fill in your bank details (for the bank you want to withdraw to), then click on 'Withdrawal'.
- If the transaction is successful, you will see the message 'Successful Withdrawal' and a unique transaction ID that you should keep for your records.
What is the minimum and maximum amount I can withdraw using Bank Transfer?
The minimum withdrawal amount that you can withdraw via Bank Transfer is 10.00 USD equivalent and the maximum withdrawal amount is 70000.00 USD equivalent.
How long does it take to receive the money transferred into my account?
Once approved your Withdrawal will be credited to your bank account within 2-4 business days.
Can I withdraw the same day I deposit through Bank Transfer?
Yes, you may request a Withdrawal the same day you deposit.
Can I withdraw more than my initial deposit using Bank Transfer?
Yes. However, please remember that all withdrawals are first approved by our internal review team. Once the withdrawal is processed it will take 2-4 business days for you to receive the funds in your bank account.
Which card types are accepted using this method?
You can deposit using Visa, Master, Maestro and Diners Club International cards with this method.
Can I deposit using debit card with this method?
You can deposit using debit and prepaid cards using this method. Please note, that from April 2020 (UK) and November 2021 (Ireland) credit cards cannot be used for gambling transactions in the UK and Ireland.
How do I fund my account using my Visa Card?
Please follow the steps below to add money to your account:
- Log in to your account.
- Click the 'Deposit' button.
- There, you'll see the Cards logo, simply click the icon.
- Enter or select your deposit amount.
- Enter required card details (Visa, Master, Maestro or Diners Club International card).
- Card number (16 digits without spaces).
- Card expiry date (month/year).
- Three-digit Card Verification Number (located on the back of your card).
- Enter bonus code if applicable and click on Deposit.
- The next screen will indicate whether your credit card transaction has been successful or unsuccessful.
How long will it take for the money to arrive in my account?
If the transaction is approved by your bank, funds will instantly be credited to your account.
Are there any fees associated with making a transfer?
No, we do not charge any fees for card deposits.
Can I withdraw to my card?
Yes. Go to the 'Withdrawal' section and select the card type you would like to withdraw to. You can only withdraw funds to your card if there has been a successful deposit made with it in the last 180 days.
Is it safe to provide my debit card information?
All cashier transactions are processed adhering to Payment Card Industry (PCI) compliance standards for data security, using a 128-bit encryption that ensures the safety and security of the data transmitted. This state-of-the-art protection is the same technology used by major banks and financial institutions all over the world.
What is Google Pay?
Google Pay offers an easy, secure, and private way to fund your gaming account via your GPAY app without providing your debit/credit card details.
Google Pay is available in GBP, EUR and USD currencies on your Android Mobile and Tablet for sports, poker, casino and bingo apps.
Do I need an account with Google Pay to deposit?
Yes. You will need to register your cards with Google Pay before you can use this deposit option. On your Android device, go to Google Pay App and follow the setup instructions to register your cards.
How do I make a deposit using Google Pay?
To make a deposit through Google Pay, please do the following:
- Visit our Cashier and select 'Google Pay'.
- Enter the amount you wish to deposit; click ‘Google Pay’ button.
- Complete the deposit process by authorizing the payment using the touch-id or face-id on your device.
- You should now receive a 'Deposit successful notification, which confirms the deposited amount and transaction ID.
- The funds are then credited to your bankroll.
How Secure is your Google Pay transaction?
Your Card in Google Pay is protected by “Touch ID,” “Face ID,” and/or your device “Passcode.” For your security, when you make a purchase using Google Pay, you must either use “Touch ID,” “Face ID,” or the “Passcode” for your device.
What currencies can I make a deposit with when using Google Pay?
GooglePay transacts in EUR, GBP, and USD only.
Are there any fees associated with Google Pay?
There are no fees applied to deposits made via Google Pay to any online betting site which accepts the digital wallet as a deposit method.
How long does it take to receive the money transferred into my account?
The money will be transferred to your account instantly.
Can I withdraw to my Google Pay account?
Yes, All the withdrawals will be processed directly to the debit/credit cards used to deposit via GPAY. GPAY withdrawals are available on all channels including desktop, mobile web, and Android Mobile apps.
What are the deposit and withdrawal limits for Google Pay?
- Deposit Limits: Min: 5 GBP; Max: 5000 GBP
- Withdrawal Limits: Min: 5 GBP; Max: 5000 GBP
What is Instant Bank Payment
Instant Bank Payment is an online banking payment solution that lets you make quick, secure and simple online payments.
Which banks will allow me to deposit via Instant Bank Payment
The following banks support Instant Bank Payment:
- Barclays
- Nationwide
- HSBC
- Santander
- NatWest
- Halifax
- Lloyds
- Virgin Money Merged
- Tesco Bank
- Danske
- Monzo
- TSB
- Royal Bank of Scotland
- Revolut
- Bank of Scotland
- Starling
- Bank of Ireland
- First Direct
- Allied Irish Bank
- Chelsea Building Society
- Clydesdale Bank
- Ulster Bank Northern Ireland
- Yorkshire Bank
- Allied Irish Bank Corporate
- Bank of Scotland Business
- HSBC Business
- Barclays Business
- Lloyds Business
- Danske Business
- Allied Irish Bank
- Bank of Ireland
- Revolut
- Permanent TSB
- Ulster Bank
- Permanent TSB Business
How do I deposit using Instant Bank Payment
To make a deposit, please follow the steps below:
- Once logged in to your account, go to the 'Cashier' tab and select 'Deposit'.
- Click on the ‘Instant Bank Payment’ icon to choose this option and then enter or select your deposit amount
- You will then see a list of banks available to you to choose from. Select your bank and click continue...
- You’ll then be redirected to your banking website/app, where you’ll need to confirm the payment.
- Once you’ve completed your payment you’ll be redirected back to our Cashier page to see a success message.
Note: Bank accounts previously used for deposits through Instant Bank Payment will be shown in the dropdown menu.
Can I add a new bank account or delete an existing one?
Once you have registered a bank account you will see a “Manage Bank Account” link displayed underneath your bank details. Click on this link and we'll redirect you to a screen where you can add a new bank account or delete an existing bank account you are using.
Are there any fees associated with Instant Bank Payment?
No, we don’t charge any fees for Instant Bank Payment transactions.
How long does it take for the money to be transferred into my account?
The funds will normally be available in your account instantly but please note that some banks may take more time to process. When the funds aren't credited instantly we will display a message informing you that your bank is still authorising and will take a little longer than normal to credit.
What is the minimum and maximum amount I can deposit using Instant Bank Payment?
The minimum deposit amount is 5 GBP and the maximum deposit amount is 5 000 GBP
Is there a limit to the number of bank accounts I can use with Instant Bank Payment?
You can use up to a maximum of 3 bank accounts with Instant Bank Transfer at anytime.
Which currencies are available with Instant Bank Payment?
Instant Bank Payments are only offered in GBP and EUR currency. When depositing and withdrawing you will only be able to transact in the currency your account was set up in. E.g if your account is set up in GBP then you will only be able to deposit and withdraw in GBP.
Can I make withdrawals using Instant Bank Payment?
Yes, Instant Bank Payment is also available as a Withdrawal option.
How do I fund my account using Maestro?
Please follow the steps given below:
- Log in to your account.
- Go to the 'Cashier' tab and select 'Deposit'.
- You will now see the Maestro logo. To select this deposit option simply click on the icon.
- Enter or select your deposit amount and bonus code (if applicable), then click on 'Deposit'.
- Complete the required details on the form and click 'Submit'.
- The next screen will indicate whether your Maestro transaction was successful or unsuccessful.
- If the transaction is unsuccessful, you will receive an error message along with the reason for failure.
- If successful, you will get the message "Successful Debit Card Purchase" and a unique transaction ID which you may keep for your records.
The update to your account balance should not take more than about two minutes. If your balance has not updated after two minutes, you may need to log out and log back into your account.
Where do I find the issue number on my Maestro?
Not all Maestro cards have an issue number, it depends on which bank has issued your card.If your card has one, it will be at the bottom of the card and will be clearly labelled e.g. with the words "Iss" or "Issue".
Are there any fees associated with Maestro?
We do not charge a fee for Maestro deposits. Maestro may charge you a fee based on their fee structure. Please refer here for more details.
How long does it take to receive the money transferred into my account?
The money will be transferred to your account instantly.
Can I withdraw to Maestro?
Yes, to withdraw using Maestro you need to have made a successful deposit with your Maestro account within the last six months.
Why use my MasterCard to make a deposit?
MasterCard is accepted by more than 24 million merchants and is the most widely used card payment method. With MasterCard SecureCode you will be protected from unauthorized use of your card.
Why do credit card transactions get declined?
The most common reasons are:
- You have exceeded your credit limit.
- You have submitted incomplete or incorrect information. The name, address and/or telephone number you enter must match the details the credit card company has on its records.
- You did not enter the correct CVV2 security number (the three-digit code on the back of your credit card)
- The expiry date entered was incorrect.
- Your bank that issued your credit card does not authorise internet gaming transactions. If this is the case, please try another credit card or select a different deposit option.
How do I fund my account using MasterCard?
Please follow the steps below to add money to your account with a MasterCard:
- Log in to your account.
- Go to the 'Cashier' tab and select 'Deposit'.
- You will now see the MasterCard logo. To select this deposit option simply click on the icon.
- Enter or select your deposit amount and bonus code (if applicable), then click on 'Deposit'. Make sure that the information related to your card, such as credit card number, CVV2 number and expiration date, is entered correctly.
- The next screen will indicate whether your credit card transaction has been successful or unsuccessful.
- If the transaction fails, you will receive an error message with the reason for failure.
- If successful, you will receive the message 'Successful Credit Card Purchase' and a unique transaction ID that you should keep for your records.
- Close the window and return to the lobby. The update to your account balance should not take more than a couple of minutes. If your balance has not updated after two minutes you may need to log out and back in to your account.
*Please note, as of April 2020 UK customers can no longer use credit cards for gambling purposes.
Are there any fees associated with MasterCard?
No. However, in rare cases, credit card companies may charge cash advance fees that will appear on your credit card statement.
How long does it take to receive the money transferred into my account?
The transfer of funds to your account is reflected within one to two minutes.
Can I withdraw to MasterCard?
This withdrawal option is currently only available to some countries, please check in your cashier if it is offered as a withdrawal option for your account. You can only withdraw to your MasterCard if you made a successful deposit in the last 6 months using MasterCard Secure Code. In some instances when you withdraw we may, at our sole discretion, choose to pay part or all of your withdrawals by reversing any prior transactions made on your credit card.
Is it safe to use MasterCard?
All cashier transactions are processed adhering to Payment Card Industry (PCI) compliance standards for data security, using a 128-bit encryption that ensures the safety and security of the data transmitted. This state-of-the-art protection is the same technology used by major banks and financial institutions all over the world.
Do you accept debit cards?
Yes. We accept MasterCard debit cards that have a three-digit CVV2 security number printed on the back of the card.
What is NETELLER?
NETELLER is an online wallet that allows you to deposit, withdraw and transfer funds online. NETELLER provides same-day payments and instant cash transfers to and from affiliated merchant sites and between NETELLER account holders.
NETELLER offers many instant and local options for funding your NETELLER account, including free debit card deposits, local bank deposits, and international bank transfers. There are also many other local options depending on where you live. For further information on funding your account, visit their website by clicking here.
Do I need to open an account with NETELLER?
Yes. Please go the NETELLER site where you can create an account - it's fast and easy.
I already have a NETELLER account. Can I use it? Yes, if you already have a NETELLER account you can use it to fund your account.
Note: The email address you registered with NETELLER and the cashier must be the same or your request will be declined by NETELLER's security system.
How do I fund my account using NETELLER?
To fund your account with NETELLER:
- Log in to your account.
- Go to the 'Cashier' tab and select 'Deposit'.
- You will now see the NETELLER logo. To select this deposit option simply click on the icon.
- Enter or select your deposit amount and bonus code (if applicable)
- Enter your Email-Address that is registered with your NETELLER Account.
- Once you have received confirmation that your payment was successful, your funds will be instantly available in your account.
How long does it take to credit money to my NETELLER account?
Electronic Fund Transfer (EFT): Requires four to five business days for clearance through ACH. Once your bank has authorised the transaction, NETELLER will fund your account immediately.
Note: To transfer funds from NETELLER to your account, login to your account, go to the 'Cashier' and select 'Deposit'.
How long does it take for money to get credited to my account?
The money is credited to your account instantly, provided you have sufficient funds in your NETELLER account.
How much does NETELLER charge for this service?
Please refer to NETELLER for updates on their processing and service charges.
Can I withdraw using NETELLER?
Yes, but to withdraw using NETELLER, you'll need to have already made a successful deposit using your NETELLER account. If you've made a successful deposit with your NETELLER account, simply login to the cashier, click 'Withdrawal' and select NETELLER. Your cash will be sent electronically to your NETELLER account.
Can I withdraw through NETELLER if I deposited through other means?
Yes. However, to withdraw using NETELLER you'll need to have made a successful deposit with your NETELLER account within the last six months. If you made a successful deposit within the last six months, visit the cashier, select the 'Withdrawal' tab and then select NETELLER. Your withdrawal will be sent electronically to your NETELLER account after our internal procedure has been completed.
Can I withdraw the same day I deposit through NETELLER?
Yes.
Can I withdraw more than my initial deposit using NETELLER?
Yes. However, all withdrawals are first approved by our internal review team. This process usually takes approximately three business days. Once we have processed your withdrawal, it should take 2 to 6 hours for the funds to appear in your bank account.
What is the average processing time for NETELLER withdrawals?
All withdrawals are first approved by our internal review team. This process usually takes approximately three business days. Once we have processed your withdrawal, it should take 2 to 6 hours for the funds to appear in your bank account.
What is the minimum and maximum amount I can withdraw using NETELLER?
The minimum withdrawal amount that you can withdraw via NETELLER is 10.00 USD (or equivalent) whilst the maximum withdrawal amount is 50000.00 USD (or equivalent).
Is there a reason why I cannot deposit with NETELLER in my account currency?
NETELLER only transacts in AUD, CAD, DKK, EUR, GBP, HUF, MXN, NOK, PLN, SEK, and USD.
Are there any transaction fees associated with NETELLER payments?
We won't charge for NETELLER deposits or withdrawals in the United Kingdom. However it is possible that NETELLER may charge you, so we recommend you check with them directly.
What is PayPal?
PayPal is a fast and secure online payment solution. It provides instant cash transfers to and from merchant sites.
Do I need to open an account with PayPal to deposit?
Yes. You must open a free account in order to make a deposit using PayPal. Signing up with PayPal is fast and easy: Open your account today.
Can I use my existing PayPal account?
Yes. You can fund your account from your existing PayPal account.
How do I get a PayPal account?
Please follow the steps below:
- To sign up, visit the PayPal website. Make sure you enter your details correctly so your account can be authorised and verified by PayPal.
- Select your preferred language and the country or region you live in.
- Select the type of PayPal account you'd like and click "Continue".
- Enter your personal information as requested and click "Sign up".
Your account will be ready for use once you've completed these steps.
How do I fund my PayPal account?
You can fund your PayPal account using the following payment options:
- Direct bank transfer
- Credit card
- Debit card
How do I fund my account using PayPal?
- Log in to your account.
- Go to the "Cashier" tab and select "Deposit".
- You will now see the PayPal logo. To select this deposit option simply click on the icon.
- Enter or select your deposit amount and bonus code (if applicable), then click on "Deposit". You will now be re-directed to PayPal where you'll be asked to log in to your PayPal account and confirm the payment by selecting your payment method and clicking "Pay now". You will receive instant confirmation of the transaction when you've completed this process. You'll then be redirected to the "Cashier".
Can I set up recurring payments with PayPal?
Unfortunately, we do not currently support recurring payments with PayPal.
Are there any fees associated with PayPal?
There is no charge for deposits made using PayPal.
How long will it take for my transfer to reach my account?
Takes 10-20 seconds to approve if you already have a PayPal account. Fund your PayPal account by Credit Card or Electronic Funds Transfer from your bank account.
Can I withdraw to PayPal?
Yes, to withdraw using PayPal you need to have made a successful deposit with your PayPal account within the last six months. If you have made a successful deposit within the last six months, visit the cashier, select the "Withdrawals" tab and then select the PayPal logo. The amount of your withdrawal will be sent electronically to your PayPal account after our internal procedure has been completed.
Is it safe to use PayPal?
Absolutely! With PayPal, you can make completely secure online banking transactions.
Which currencies does PayPal transact in?
PayPal transacts in € and £ only.
Can I withdraw to PayPal if I deposited using a different payment method?
Yes. If have made a successful deposit using your PayPal account, you can withdraw to PayPal even if you have also used additional deposit options to fund your account.
Can I withdraw more than my initial deposit using PayPal?
Yes, you may withdraw more than your initial deposit via PayPal.
Can I withdraw to via another withdrawal option other than PayPal?
Yes, however, if PayPal is one of multiple deposit methods you have used to fund your account and is also your highest value deposit method during the last three months, you will be required to withdraw via PayPal the amount equal to the cumulative deposits made via PayPal before being able to request withdrawals via other withdrawal options. In the event that the total amount deposited is equal a first in, a first out rule will apply. For example, if the first deposit made using PayPal is of $500 and the second deposit made using credit card is of $500, you will again first be required to withdraw an amount equal to $500 using PayPal before being able to withdraw using any other option.
What is a billing agreement?
With the PayPal billing agreement feature, you will be able to make faster and instant deposits. To set up your billing agreement, you will be required to initiate a deposit and select the check box labelled ‘Set up billing agreement’. Once you set up a billing agreement, your subsequent deposits will be processed without you requiring to log in to your PayPal account.
Is it mandatory to set up a billing agreement?
No. It is not mandatory to set up a billing agreement.
How do I set up a billing agreement?
Please follow the steps below:
- Log in to your account.
- Go to the "Cashier" tab and select the "PayPal "option
- Select the checkbox labelled "Set up billing agreement".
- Enter or select your deposit amount.
- Click on "Continue".
- You will be redirected to the PayPal site in a new window. Log in to your PayPal account and click on ‘I agree and pay’.
Are there any fees associated with setting up a billing agreement?
No.
Can I cancel a billing agreement?
Yes, you can cancel the billing agreement at any time by logging in to your PayPal account.
What is paysafecard?
A paysafecard is the leading prepaid payment card for Internet payments. With a paysafecard, you can shop online easily and securely - you don't need to give away your personal data.
Why can't I deposit with paysafecard vouchers anymore?
From 14th September 2021 onwards, deposits can now only be made using your paysafecard account. If you don’t have a paysafecard account, you can register your free personal account HERE. For more information visit paysafecard.com.
How can I fund my paysafecard account?
Paysafecards can be purchased from a vast number of retail outlets, shops or kiosks.
Find your nearest paysafecard outlet
How do I fund my account using paysafecard?
Please follow the steps below:
- Log in to your account.
- Go to the 'Cashier' tab and select 'Deposit'.
- You will now see the paysafecard logo. To select this deposit option simply click on the icon.
- Enter or select your deposit amount and bonus code (if applicable), then click on 'Deposit'.
- You will now be redirected to paysafecard.
- Log into your paysafecard account and follow the instructions.
- You will then see your confirmation details.
- Click 'OK' - you will see a 'Successful Deposit Confirmation' message.
Are there any fees associated with paysafecard?
There is no charge for deposits made using paysafecard.
How long does it take to receive the money transferred into my account?
The money will be transferred to your account instantly.
Is it safe to use paysafecard?
Yes, paysafecard is totally secure. Through a combination of transaction monitoring, SMS transaction verification for cardholders and a dedicated anti-fraud team, paysafecard is an entirely safe online payment method.