I forgot my password but don't have access to my registered email

How to reset your password without your email

 

If you need to change your password and don't have access to your registered email anymore - no worries.

If you don't have access to your registered email address, simply send an email to our Customer Service team with the following information:

  • A request to change your email from the one currently registered with us including:
  1. Your full name
  2. Date of birth
  3. The registered email address you longer have access to.
  • An image of your proof of identity (ID, passport, driving licence, etc.)
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