Why can't I access my account?

Here's some of the most common reasons why your account may have been closed - do any look familiar?

  • You've requested your account to be closed
  • You've registered more than one account
  • You registered with a false identity
  • You're underage
  • You've closed an account on one of our other sites
  • We're performing a routine check on your account
  • You're in breach of our T&Cs
  • We've flagged an inconsistency with payments
  • Your account hasn't been verified yet

We may have already contacted you so do check your emails, as well as your Spam folder – because in any of these scenarios we'll have already contacted you. If you've not received an email from us and your account has been closed, drop us a line on our socials and our team will be in touch within minutes.

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